
The Human Element provides organizational solutions by addressing the often unspoken interpersonal issues affecting performance, including defensiveness, poor communication, lack of candor and accountability. By dealing with root causes instead of superficial behaviors, The Human Element enhances the effectiveness of other organizational initiatives including those aimed at quality improvement, customer relations, safety, efficiency, and innovation.
The Human Element helps leaders and managers know themselves in their roles, gain focus and clarity of vision, and help their organizations and teams flourish. They gain understanding of how people operate, how to support their subordinates, and learn to practice effective methods for dealing with such crucial issues as performance appraisal, job fit and satisfaction, teamwork, internal and external group dynamics, and individual and group problem solving and decision-making.
The Human Element helps teams elicit maximum participation of all members, which enhances everyone’s feelings of responsibility and competence. They are thus able to come together to create healthy dynamics that lead to increased productivity, more innovation, and better problem solving.
Organizational development consultants, coaches, trainers, and human resource professionals use The Human Element and its underlying methodology to deliver effective and long-lasting interventions, and create conditions where people, teams, and organizations thrive. Psychologists, social workers, counselors, nurses, and others in the helping professions use the self-awareness and interpersonal behavior portions of The Human Element for effecting positive, lasting change.
"[This work] is an amazing creation. [The Human Element has] introduced levels of honesty and integrity never before seen in American management."
—Michael Phillips
Founder of MasterCard®