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Human Element Solutions: Business Areas

Human Element solutions can be customized to address your organization’s specific issues and provided by a Licensed Human Element Practitioner. The process can be customized to address various business issues including:

Productivity, Quality, and Safety

The Human Element improves productivity, quality, and safety by enhancing teamwork. The process creates atmospheres of trust by addressing the root causes of problems—lack of full communication and defensiveness—and helping teams effectively leverage the capacities and contributions of every team member.

Innovation

By creating open, truthful, and safe places to work, The Human Element promotes creativity and innovation. Under these conditions, people focus on problems and solutions, rather than self-protection, and feel safe to acknowledge their concerns and doubts as well as to express their excitement and enthusiasm. The organization becomes a community that supports each person to think freely and experiences soaring creativity.

Change Management

The Human Element creates an atmosphere of candor and clear communication where people’s fears of and resistance to change can be addressed effectively. Through our team decision-making method that addresses emotional issues that can block the change process, people become motivated to implement changes.

Mergers and Acquisitions

The Human Element facilitates M&A activities by making use of our organizational climate assessment, Element O. The instrument analyses the existing cultures of the merging organizations and clarifies the preferred culture of the future organization. With this information, we use our process for creating open conversations to address people’s fears and resistance to the coming changes and to create the newly integrated organization.

Collaboration and Conflict Resolution

The Radical Collaboration program helps people build upon five skills that are absolutely essential for building collaborative environments. These skills increase trust and problem solving within the organization and reduce costly defensive behaviors. Radical Collaboration can also be offered as a stand-alone course … LEARN MORE

Career Development

The Implicit Career Search program helps people define and deliver their personal work purpose, leading to decisions in alignment with their true feelings rather than matching their skills to a job. The Implicit Career Search can also be offered as a stand-alone course … LEARN MORE

Customer Relations

The Human Element in Customer Relations program frames customer service as an opportunity to help others improve their self-esteem, rather than simply deliver right and wrong behaviors. The Human Element in Customer Relations can also be offered as a stand-alone course; contact us for more information.

Patient Impact

Based on our customer relations program, health care professionals can measure and train toward creating a better atmosphere for patients’ experience.

Want to get a sense of Human Element solutions? Consider our public courses.

Case Studies:

Improving Team Function at Amdahl Corporation

Shell–Team Building on a Deepwater Offshore Oil Rig
Anna Graham Hunter

MAXimizing Human and Organizational Potential
A case study of the impact of 14 years of FIRO and Human Element based leadership training at Swedish MAX Hamburger Restaurants
Jan Esensjö and Susan Petrina Esensjö

Leadership at MSKCC
Leadership Development at Memorial Sloan-Kettering Cancer Center

Dana Greez and Anna Graham Hunter

Building Teams at Procter & Gamble

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