Frequently Asked Questions

What are Human Element solutions?

Human Element solutions are processes for addressing and resolving human issues in the work place—lack of accountability, unhealthy competition, infighting, malicious compliance, turf wars, etc. They provide efficient and transformative change for your organization, leading to greater accomplishment of goals and better individual, team, and organizational performance. By increasing openness and honesty and reducing unproductive defensive behavior, The Human Element creates cultures of openness, trust, accountability, innovation, and engagement. … LEARN MORE

What are the goals of The Human Element?

The overall aims of the Human Element approach are to

• Maximize individual potential
• Maximize team potential
• Maximize organizational potential

How does it relate to business?

Most businesses focus their energy and resources on strategy, tasks, and processes, looking for ways to do things better, faster and more efficiently. Often missing however is focus and energy on the human change needed to support these technical areas. The Human Element helps remove the obstacles within your organization, both apparent and hidden, that can sabotage any strategy or process.

How can I use The Human Element in my organization?

The Human Element can be used in a variety of business areas. It is applicable to any organizational process where human interaction affects the outcome, including team performance, leadership, quality improvement, revenue generation, safety, innovation, customer service, change management, collaboration, management skills, and career development. … LEARN MORE

Specifically, how will I and my organization benefit?

Human Element solutions lead to:

• Increased productivity
• Lower turnover
• Better implementation
• Faster times to market
• Higher quality
• Improved innovation and problem solving
• Greater flexibility and capacity for change

Within your organization you can expect to see:

• Increased truth and candor
• Reduced defensive behavior—saving time, effort, and aggravation
• Better teamwork, greater cooperation, and alignment
• Greater accountability
• Improved leadership skills
• Higher levels of engagement
• High levels of trust
• Greater respect for diversity

How is The Human Element delivered?

Most often, the process begins with our organizational climate survey, Element O, followed by The Human Element workshop and then consulting, coaching, and follow up training. It can also be customized or integrated into larger organizational development programs. … LEARN MORE

Is The Human Element an approach to increasing Emotional Intelligence?

Yes, and more … Not only does The Human Element help people become aware of their own behavior (like EQ), but it also goes deeper to address the root causes—the feelings underlying behavior—and provides means for dissolving emotional blocks. This often results in greater emotional intelligence.

Is The Human Element an approach to increasing Social Intelligence?

Yes, and more … The Human Element provides a safe venue for people to build skills in managing their own reactions, reducing defensiveness, handling difficult conversations, resolving conflict, and making group decisions. In addition, The Human Element helps people gain more personal focus, energy, and clarity.

Should I bring my team through this process? Should we do it at the same time?

Yes, if you are interested in strengthening your team’s productivity and improving the relationships and trust among team members. The methodology that drives The Human Element courses originated in building compatible teams in the U.S. Navy and has been used in a wide variety of organizations since then. … LEARN MORE

What makes The Human Element different from other approaches?

• It addresses issues at multiple levels—individual, team, and organization—using a single simple model, FIRO theory.
• It works at emotional depth. Working at an emotional level creates lasting behavioral change.
• The methodology blends scientific and experiential learning methods to create change holistically—through the conscious mind using FIRO-based assessments, the unconscious mind using visualization and non-verbal methods, and the interpersonal, through truthful feedback. This leads to deep, long lasting changes in behavior, far more than approaches using behavioral or cognitive approaches alone.
• It is scientifically based. FIRO theory is one of the most widely used theories for training.
• Flexibility. The Human Element can be customized to fit your organization’s particular issues and circumstances.

Is The Human Element coaching?

No, The Human Element takes place in groups. The most effective way to change one’s own impact on other people and ones’ own reaction to others is with people. Coaching, using Human Element principles, is usually used to continue practicing the learnings from The Human Element workshop and make them permanent. … LEARN MORE

What is FIRO?

FIRO (Fundamental Interpersonal Relations Orientation) is a theory of interpersonal relations developed by Will Schutz, Ph.D. … LEARN MORE

What is Element B? How is it related to The Human Element?

Element B is a FIRO-based psychometric assessment tool that measures preferences for interpersonal behavior in the areas of Inclusion, Control, and Openness. … LEARN MORE

What is FIRO-B? How is it related to The Human Element?

FIRO-B is the original version of Element B, created as a research tool for the U.S. Navy. … LEARN MORE

Who was Will Schutz, Ph.D.?

Will Schutz created The Human Element, FIRO theory, and the FIRO-based Elements of Awareness instruments series. … LEARN MORE

Who delivers The Human Element?

The Human Element is delivered by Licensed Human Element Practitioners.

Can I become qualified to deliver The Human Element?

Yes, we offer our Licensed Human Element Practitioner Program (LHEP) … LEARN MORE

When was The Human Element created?

The Human Element was created in 1980 and has been used continuously since then.

Is this like the MBTI, DiSC, Six-Sigma, or ISO 9000?

No. The Human Element is an experiential process that is built around psychometric instruments.

MBTI and DiSC are instruments only, without any specific, experiential methodology or tools for creating change.

Six-Sigma and ISO 9000 are processes and sets of standards for improving quality. They do not address the human factors.